Policy

Deposit & Payment

Reservation Policy

A 20% non-refundable booking deposit is required to secure your event date, and is applied toward your total rental fee. The remaining balance is due at least 30 days before the event. A $250 refundable cleaning deposit is also required, and is returned after the event if the venue is left clean. Customers must complete a tour and sign the rental agreement before making the final reservation. You may cancel within three (3) calendar days of signing the agreement and paying the booking deposit for a full deposit refund, as long as your event date is more than 30 days away. After that, the 20% deposit is non-refundable, and cancellations within 60 days of the event are non-refundable.

Read the full rental agreement →

Cancellation & Refund Timeline

What you get back depends on how far out your event is when you cancel.

Within 3 days of signingFull deposit refund+

Event more than 30 days away

Cancel within three (3) calendar days of signing the agreement and paying the booking deposit and the full booking deposit is returned.

After 3 days — more than 60 days outDeposit non-refundable+

61+ days before the event

The 20% booking deposit is non-refundable once the three (3) day cancellation period expires. Any additional payments already made toward the balance are returned.

Within 60 days of the eventAll payments non-refundable+

60 days or fewer before the event

If the Client cancels within 60 days of the scheduled event date, all payments made to Nico Hall are non-refundable.

Reschedule requestCase by case+

Any time

Requests to reschedule are subject to Nico Hall's approval and venue availability. Bookings made less than 30 days before the event follow a payment schedule set by Nico Hall and agreed to before confirmation.

01

Tour required before purchase

Every customer walks the space with us before finalizing anything. It ensures the venue is the right fit for your event.

02

Deposit required to hold date

A deposit secures your chosen date on our calendar. Dates are not reserved without it.

03

Rental agreement required

A signed agreement outlines the rental terms, timing, and everything included so there are no surprises.

Ready for the next step?

Schedule your tour or submit a booking request to get started.